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"Evaluation isn’t just an accounting method. One of its long term goals is to improve programs."

"What are customers going to do with a connected home device? We have to be just as engaged as the customer."

"When you put your customer in the supply side equation, you start looking at them very differently."

"The line between energy efficiency and demand response is blurring. CEE is a key entity enabling this market evolution, which provides value for consumers and utilities."

"Working closely with CEE on gas PACs is a great match. It brings together our equipment and application expertise with CEE market and program savvy. Together we can advance efficiency for our common efficiency program members."

“Massachusetts set nationally leading savings goals. To meet these unprecedented goals, we overhauled our organization, doubled down on customer intelligence, and amplified stakeholder outreach.”

"Steam traps are CFLs for natural gas efficiency programs.”

"The most successful utilities in the future will provide the greatest value to their customers."

"We have an opportunity to get connected right. CEE has the facilitated process to bring together program administrators, demand response personnel, and technical experts to develop the connected framework."

“We’ll continue to do well in our second hundred years what we’ve done in our first hundred years: deliver water and power reliably.”

“For twenty years we’ve failed to put ourselves out of business. Emerging technologies contribute significantly to the future of energy efficiency.”

“Collaboration among utilities made it possible for us to implement SEM. In this case, one plus one is three or four."

Presenting personalized energy solutions is very complex to execute, but it should be very simple for customers. It matters to customers that we have a program that lets them save energy at peak and earn credits on their bills.”

“We’re changing from a widget perspective to a broader perspective with greater social benefits. Bringing energy efficiency and demand response together helps define the value utilities offer to the customer.”

"It's been great to have these resources at our disposal, especially as we design and launch new programs."

“Energy efficiency is the gateway to the energy management journey.”

“We need to reach the fruit at the top of the ladder for our largest, most engaged customers so we can help them maintain their interest in energy management. SEM with EMIS has been the answer.”

“Home energy controls alone don’t create energy savings, but energy efficiency programs can help motivate customers to use those devices to save energy.”

“Imagine a future where a standard data framework for a connected condensing boiler can help us better understand how efficiently the boiler is operating, and help our customers realize its full potential.”

“Fifteen minute interval data means a leap from 12 data points a year to over 35 thousand for most electricity customers. Data granularity reveals patterns of consumption.”

“If I put a communicating thermostat on the wall, it may be less cost-effective from an energy efficiency perspective, but provides additional value through demand response. We need to get out in front.”