2018 Program Performance Benchmarking

The CEE Program Performance Benchmarking (PPB) project seeks to provide program administrators with insights into industry best practices and facilitate organizational learning by uncovering the underlying processes and practices that drive energy efficiency program performance. Historically, effective benchmarking in the energy efficiency industry has been limited by the lack of credible and comparable program performance data.

In 2012, the CEE Board initiated aproject to assess the viability of making responsible comparisons of program performance. The project was conceived of with 2 deliberate phases – a proof of concept phase, followed by an implementation or scaling phase. The first phase of the project was dedicated to identifying and defining key metrics of program performance and then working together with key efficiency industry experts from CEE to test the industry-informed framework with real data representing their programs’ performance.
In 2018, the project transitioned from the Proof of Concept phase into the Implementation Phase. This transition included efforts to streamline the data collection process, thereby reducing the burden to participating sponsors, as well as efforts to refine the database, further increasing the value of participation. Sponsors reported that the time investment significantly lessens for returning sponsors and new participants benefit from completed iterations of improving the work process. The resulting data resource is comprised of key indicators of program performance that are defined and normalized to account for differences in utility reporting practices.


Program Performance Benchmarking paradigm

Program areas currently covered in the PPB framework include:

  • Electric residential prescriptive
  • Gas comprehensive home performance
  • C&I custom for electric and gas
  • C&I prescriptive for electric and gas

Twelve member organizations populated the data set in the 2018-2019 work effort. Returning sponsors provided two additional program years of data, while new sponsors provided three.  Increasing the number of participants enlarges the pool of data; more data allows for enhanced analysis, improved peer selection for comparison, and deeper insights into program design. At this juncture, all members have been invited to join.

Looking forward, we expect to adjust the work cycle to provide greater flexibility to participants during the data population period, update the database to be more intuitive, accessible, and user-friendly, and consider including additional or alternative programs and metrics in response to the evolving industry.



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